Verbal Communication is divided into to sub-part:
- Oral Communication
- Written Communication
1.Oral Communication:
We can define oral communication as spoken phrases(shortly word) are used. it is face-2-face communication(like we talk with people in daily life), oral communication is effective due sound, speed of voice, clarity of voice, and importantly topic of the discussion.
Advantage:
It helps to get instant feedback. you can read his facial expression and body movements, some can tell that he or she should trust or not.
Disadvantage:
The major disadvantage of oral communication is person can not think more on topic and give powerful feedback.
2. Written Communication:
Written communication can be defined as written stuff like note(symbol or smiley) are used to communicate. it can printed through modern technology or hand written also. written communication can be done through the letter(mail), reports, or electronic mail(email) etc. it is dominated by grammar and words used, writing style, ease of reading and language used.
Advantage:
Message, report or email can be revised as many times you want before dispatching it to concerned person. written stuff gives person time to understand it and send appropriate answer to message. written stuff can be stored and used later for work and it can also work as proof in some situation
Disadvantage:
Written communication does not gives sender instant reply that makes it time consuming and delay in further work.
You can also refer to Five C's of Written Communication from my article.
