Complaint Letter

Complaint letter is as name suggests. it is used for complaint thing e.g. for damaged goods, delayed order, wrong product or school uses it for complaints of children's to their parents. civilians uses it for complaint to government or municipal offices. sample letter here is for damaged goods. other also are same with some minor changes in salutation and subject. below is the sample of Complaint Letter.

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 Friends & Company Ltd.
18 ABC Road, West Street Ph. 123-1234567 Post Code 12345

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March 15, 2014

Ruby Marshal

11 Main Street

England, UK

ZIP CODE 90124

Dear Sir

We are to here to inform you that we have received our shipment order (Order id. pod12345) yesterday. However, after doing quality check for several times on the ordered product, we found that some sample are damaged. this causes problem to using it in our product and delay in production. we are disappointed with this delay in production.

We have good business relation with your company. Therefore, we hope that you will re-examine the samples and immediately replace damaged sample. we don't want this type of problem in future.

We look forward to replay from you as early as possible.

Sincerely,

Sam Corst
Purchasing Manager